Last Updated: 10.12.2025
Orders placed on toolshaven.co.uk are typically processed within 1–2 business days. During peak seasons, promotional events, or high-volume periods, processing times may extend slightly, though we work diligently to keep fulfillment moving efficiently. Once an order is processed, it is prepared for dispatch and handed over to the designated carrier based on the destination and shipping method.
For all domestic deliveries within the United Kingdom, we utilise Royal Mail services to ensure dependable and timely shipment of our products. For all international orders, we partner with DHL, a globally recognised logistics provider known for its reliability, tracking capabilities, and extensive international coverage. The selected carrier and service level may vary based on the destination to ensure optimal delivery performance.
Delivery expectations vary according to destination:
These estimates serve as general guidelines rather than guaranteed delivery commitments, as transit times may vary due to customs requirements, carrier capacity, local postal systems, and other external variables.
All domestic UK orders qualify for free delivery with no added shipping charges. International shipping rates vary by destination region and will be displayed at checkout prior to order confirmation. Rates may adjust periodically based on carrier pricing or fuel surcharges applied by DHL.
Customers are responsible for ensuring that all shipping address details entered during checkout are complete and accurate. Tool Haven Ltd cannot assume liability for delays, lost parcels, or failed deliveries resulting from incomplete, inaccurate, or improperly formatted addresses. If a shipment is returned to us due to address issues, reshipping costs may apply.
While we strive to maintain reliable shipping timelines, certain circumstances beyond our control may cause delays. These may include severe weather, logistical disruptions, carrier delays, customs processing, public holidays, political instability, or other force majeure events. Tool Haven Ltd is not liable for extended delivery times resulting from such situations.
International shipments may be subject to customs inspections, import taxes, duties, or handling fees imposed by the destination country. These charges are the responsibility of the customer and vary by jurisdiction. Tool Haven Ltd does not influence or control these fees and cannot estimate potential charges in advance. Customers are advised to consult local customs authorities for further clarity if needed.
For any inquiries regarding your shipment, delivery status, or carrier-related questions, please reach out to us:
Phone: +44 73 1109 6350
Email: info@toolshaven.co.uk
Welcome to Toolshaven.co.uk, where precision meets passion in the realm of DIY and professional craftsmanship. Our extensive collection of tools is meticulously curated to cater to the diverse needs of both seasoned professionals and enthusiastic hobbyists. Whether you’re embarking on a home renovation project, crafting bespoke furniture, or maintaining your garden, our range of power tools, hand tools, and accessories will empower you to achieve excellence in every endeavor.
At Toolshaven.co.uk, we understand that the right tool can make all the difference. That’s why we feature an array of options from industry-leading brands like Black & Decker, Stanley, and WORX. Our selection includes robust cordless drills, versatile hammer drills for masonry, metal, and wood, as well as comprehensive combi kits that equip you for any challenge. Each product is chosen for its reliability, durability, and performance, ensuring that you work with the best tools available.
Our commitment extends beyond just providing high-quality tools. We strive to enhance your shopping experience with detailed product descriptions, customer reviews, and expert recommendations. Our user-friendly website makes it easy to find exactly what you need, compare options, and make informed decisions. Plus, with competitive pricing and regular promotions, you can trust that you’re getting great value for your investment.
Toolshaven.co.uk is more than just a tool shop; it’s a community where craft meets convenience. We offer fast shipping, secure payment options, and a customer service team that’s ready to assist with any queries. Whether you’re a professional tradesperson or a DIY enthusiast, we’re here to support your projects every step of the way.
Visit us today and discover a haven for tools that will inspire your creativity and help you bring your projects to life. Toolshaven.co.uk - where quality tools and expert service come together to help you build your dreams.